FAQs & Care

How can I care for my products?  

All our products are handmade with 100% cotton thread or wool. We suggest washing them with care-machine wash on cold gentle or delicate cycle. Lay flat to dry.


How should I take care of my wool throw blanket? 

 Follow these steps to care for your wool throw and keep it in great condition:

Machine wash on cold or delicate cycle every few months.

Lay flat to dry so that weave keeps its shape.

In the event that your throw/ blanket gets a small stain, make sure to address immediately by spot cleaning it with gentle products. If it is a larger, deeper stain, bring the throw/rug to a professional cleaner.


Do your pillows come with inserts? 

We appreciate that everyone has their own preferences when it comes to inserts, and therefore designed a standard pillow size for which you can purchase the insert of your choice. 


Can I customize my throw, pillow?

Yes, we want our products to fit perfectly into your interior, as such we offer a custom made service which allows you to pick the colors and size of our products. Simply, drop us a line with your request!


When is your next sale? 

We run promotion from time to time and if you want to make sure you don't miss out, follow us on Instagram: @kiptik 


Do you offer free shipping? 

As we are based between Mexico, we currently do not offer free shipping but try to make sure we offer the most efficient shipping service at the best rate.